Terms & Conditions

Terms & Conditions – Slate & Palm

Welcome to www.slateandpalm.com. These Terms & Conditions govern your use of our website and the services we offer. By placing an order with us, you agree to the terms outlined below.

Website Use

This website is owned and operated by Slate & Palm Interiors.
We reserve the right to update or amend these Terms & Conditions at any time without notice. By continuing to use the website, you accept the most current version of these terms.

Eligibility

To place an order, you must:

  • Be at least 18 years old

  • Be legally capable of entering a binding agreement

  • Use the site for personal, non-commercial purposes

  • Provide accurate and valid information during checkout

We reserve the right to refuse any order that appears to be for resale or commercial use.

Account Registration

You may browse and checkout as a guest or register for an account.
It is your responsibility to ensure your information is accurate and your login credentials are secure.
Please notify us immediately if you suspect any unauthorized use of your account.

Payments

We accept:

  • Major credit and debit cards

  • Apple Pay & Google Pay

  • Cash on Delivery

  • Installment plans via approved partners (e.g., Tabby, Tamara)

Payment is processed at checkout. We reserve the right to decline orders where payment is not authorized or verified.

Pricing

  • All prices are listed in AED (United Arab Emirates Dirham).

  • If paying in a non-AED currency, your card provider will apply the relevant exchange rate.

  • Prices may not include delivery or service fees, which are calculated at checkout.

Intellectual Property

All content on our website — including images, copy, design, and logos — is the property of Slate & Palm and protected by copyright laws.
You may not copy, use, or distribute any content without prior written permission.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes will be handled exclusively by the courts of the UAE.

Disclaimer & Liability

We are not liable for:

  • Accidental damage, misuse, or improper handling

  • Loss of property or incidental damages

  • Delivery delays or service failures outside our control (e.g., courier disruptions, force majeure)

Our maximum liability is limited to the purchase price of the item in question.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please refer to our Returns & Refund Policy.
We’ll work swiftly to resolve the issue in line with our brand standards.

Need Help?

📩 Email: support@slateandpalm.com
We’re here to assist during our standard customer care hours.